Peer Support Specialist III
Piscataway, NJ 
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Posted 1 month ago
Job Description
Position Details

Position Information

Recruitment/Posting Title Peer Support Specialist III
Job Category Staff & Executive - Healthcare - Medical and Patient Services
Department UBHC-Outpatient Program-PISC
Overview
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey.

Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Peer Support Specialist III in COPSA Care2Caregivers for Rutgers University Behavioral Health Care.

Under the supervision of the COPSA Program Coordinator, the Peer Support Specialist III will provide person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center with special emphasis on the Spanish speaking callers. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition. Assists the Care2Caregiver team in outreach to Spanish speaking population. Assists COPSA Geriatric Clinic staff with translation for Spanish speaking clients during Clinic visits.

Among the key duties of this position are the following:
  • Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner.
  • Develops and maintains a peer-to-peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
  • Provides direct care services consistent with philosophy of UBHC.
  • Provides translation assistance for Spanish speaking clients during visits to the COPSA Geriatric Assessment Center.
  • Reviews service requests/referrals for all populations and responds in accordance with prescribed departmental procedures.


Position Status Per Diem
Hours Per Week 19.00
Daily Work Shift
Work Arrangement
FLSA Nonexempt
Grade 99H
Position Salary
Annual Minimum Salary 0.000
Annual Mid Range Salary 0.000
Annual Maximum Salary 0.000
Standard Hours 1.00
Union Description
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to


Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility None
Qualifications

Minimum Education and Experience
  • High School diploma or equivalent.
  • At least three (3) years of relevant experience working with individuals with memory loss and their caregivers and (2) years lived experience caring for an older adult with dementia and/or significant medical issues.
Certifications/Licenses
Primary Source Verification: NJ Division of Consumer Affairs and University approved verification service.
Required Knowledge, Skills, and Abilities
  • Demonstrates ability to use a computer to record services and other basic office functions.
  • Demonstrates ability to work independently and as a member of a team.
  • Ability to fluently communicate in Spanish is required.
  • May be required to work nights and weekends.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
  • Ability to speak clearly and write proficiently. Hearing is essential.
  • The ability to focus on the task at hand despite numerous interruptions.
  • Must be able to sit for extended periods of time and document into an electronic contact record.
  • May be required to lift up to 20lbs

  • Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles emergency or crisis situations.
Special Conditions
Posting Details

Posting Number 22ST2882
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
City Piscataway
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3 years
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