TTS Payments Sr. Technical Analyst - Head of Payment Solutions - SVP (Hybrid)
Jersey City, NJ 
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Posted 1 month ago
Job Description
The key objective of this role is to build a new, globally consistent, digital proposition for high volume, direct to consumer payments and receivables using instant payments rails across the globe with additional features such as Virtual Accounts. As part of the role, a new operating model would also need to be designed and implemented to be able to best serve clients. The significant growth in the digital commerce space bring in new opportunities for Citi with significant revenue upside. We have primarily been a B2B bank focusing on our clients Supplier, tax and Payroll payment needs. These flows are high value and typically smaller volume in nature. As we go after the ecommerce space, we will need to scale our infrastructure and build a functionally rich always on solution. Key objective of this role will be to lead the buildout of this "Express" platform with responsibilities across product management, development and program management to successfully execute on the project. Key objectives of the Express initiative are as follows:
  • build a set of redesigned payments & receivables value propositions along with embedded liquidity on a new tech stack with minimal interaction with legacy processes and platforms. With rapidly evolving payment landscape, flexibility will have to be inbuilt into the proposition end to end.
  • build a best in class tech stack that is scalable (5000+ TPS) and always on(24*7, 99.999% up time)
  • build a platform with minimal to no manual touch points with automated controls and self service capabilities
  • ensure data is used as an asset. Citi will have access to unprecedented consumer flows that would give both Citi and clients unparalleled insights
This role will partner with product and Architects to lead the full solution life cycle -- from product definition to solution development. This role will build large and complex Solutions that require the coordination of multiple LOB's and Agile Release Trains (ARTs). We are seeking a Head of solutions to lead our transformation of Real time high speed instant payments platform. The successful candidate requires a deep knowledge and successful track record in developing and delivering solutions across continuum from client experience to the global market infrastructures. Their oversight allows the solutions to run smoothly by identifying and resolving bottlenecks across the entire solution. Lay out the vision and architecture that is both scalable and low latency. As an vital role to the business and technology teams, you'll work closely with your team, architects, and other engineering leaders to build products and features that support our vision of helping teams and users collaborate. This is a key role driving global payment initiatives as well as bridging the gap between Product and Engineering teams Responsibilities:
  • Manage teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
  • Partner closely with other product and engineering leadership to set product direction
  • Adapt and enhance product requirements into executable user stories that satisfy both business and technical needs.
  • Be a key Agile leader that is responsible for upholding and ensuring platform standards; contributes and participates in all Agile activities and ceremonies.
  • Experience creating, prioritizing and executing product backlog in conjunction with business and engineering.
  • Deliver high quality technical solutions to multiple global stakeholders in a fast paced environment
  • Lead discussions about requirements, payments industry trends, clearing specs, project architecture and market feasibility
  • Develop strong business and technical architecture with deep emphasis 7x24 availability of solutions.
  • Create an engineering excellence culture through knowledge sharing, innovation and embracing best practices through agile delivery. Ensure adherence to Technology Engineering KPIs
  • Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
  • Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
  • Identify and communicate risks and blockers. Actively work to resolve these and drive successful deliveries.
  • Demonstrates understanding of Payments and cloud
  • Roll out Instant Payment capabilities like Zelle, FedNow, UPI, CashApp, etc.
  • Owns and drives the program end to end to lead a successful cloud (AWS, GCP) implementation for a franchise critical payment system
  • A hands on leader responsible for implementing enterprise scale solutions
  • Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Qualifications:
  • 10+ years of experience building multi-tiered solutions with high availability and throughput including 5 years of management experience.
  • Strong history of driving, leading Solutions Architecture and Design (especially in payments or cash management space)
  • Experience managing global teams and driving progress by influence and ownership
  • Experience managing and leading of teams consisting of at least 10+ individuals
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience driving change via Agile, Kanban and other methodologies is preferable
  • Prior knowledge of Instant Payments, Real Time Payment systems like US RTP, Zelle, Venmo, Paypal, etc is highly desirable
  • Experience with public (AWS) or hybrid cloud is preferable
  • Experience interacting with cloud architectures leveraging Java, Kafka, Mongo is preferable
  • Working knowledge of Payments industry practices and standards is desirable
  • Consistently demonstrates clear and concise written and verbal communication
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels both inside and outside the organization (e.g., executive, management, individual contributors).
  • Ability to estimate work effort for projects and ensure the project is successfully completed.
Education:
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred
Job Location(s): Must Work Onsite in a hybrid mode in the following location(s)
  • Jersey City, NJ (Must report into JC at least 1-2 day/week)

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Salary Range:

$170,880.00 - $256,320.00

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10+ years
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