Architect, Infrastructure Operations is a new role at Own reporting to our Director, SRE/DevOps. We are seeking someone who will design and implement best in class designs and practices across the SaaS application and infrastructure to ensure high availability, reliability of systems and applications, and streamline workflow of DevOps.

This individual is responsible for availability, reliability, performance, monitoring and ensuring appropriate incident response for infrastructure and applications across 14 regions globally, multiple SaaS applications, and supporting over 6,000 customers.

• Define cloud architecture best practices and establish guidelines for development and deployment processes.
• Collaborate with software engineering teams to integrate cloud services into application architectures seamlessly.
• Optimize cloud resources to maximize performance, cost-efficiency, and scalability.
• Provide design reviews for engineering teams to ensure their systems are observable, scalable and reliable and subsequently perform Production Readiness Reviews before new features or products are introduced to production.
• Implement robust security measures and ensure compliance with industry standards and regulations.
• Monitor and troubleshoot cloud infrastructure, addressing performance issues and resolving technical challenges proactively.
• Stay abreast of emerging cloud technologies and trends, evaluating their potential impact on our platform and making recommendations for adoption.
• Provide technical leadership and mentorship to junior members of the team, fostering a culture of continuous learning and innovation.
• Serve as a thought leader in the field of cloud architecture, actively contributing to industry forums, conferences, and publications.
• Share insights and best practices with internal teams and clients, guiding them on cloud adoption strategies and architectural decisions.
• Perform Incident Commander duties where required.

• Urgency & Ownership: A sense of urgency, follow through and attention to detail. Supports teams through critical incidents or high risk situations. Owns escalation to vendors or other 3rd parties when required.
• Documentation: Clear and consistent documentation of work in tickets, channels and runbooks, architecture and technical design documents.
• Communication: Excellent communication and interpersonal skills and proven ability to collaborate on cross-functional projects with limited guidance.
• Problem Solving: Excellent problem solving, troubleshooting, and diagnostic skills. Maintains a high quality of work and helps the team learn quality standards to adopt.
• Learning & Standards: Thought-leader and change agent in the organization. Continuously educates self and guides the team on the latest technologies and industry standards. Maintains knowledge of the cloud infrastructure and DevOps tools landscape. Communicates through program delivery, technical talks, internal and external presentations.
• Self-Driven: Ability to advise on multiple projects during the Discovery/Design phases developing the key scalability and reliability requirements and advising on tools and/or configuration requirements.
• Prioritization: Can manage multiple projects at once. Excellent judgment and prioritization of work with the ability to accurately estimate work effort, break down work to smaller segments and deliver within agreed upon timelines.
• Risk Management: Can assess risk, develop, and propose risk mitigations to leadership and impacted stakeholders.
• Program Management: Ability to organize and plan initiatives around new technology adoption, architecture innovation, and other strategic priorities.
• SME: Defines the subject matter expertise of product architecture, infrastructure architecture and the tools used across the dev/test/production environments with the ability to train other engineers.
• Delegation: Delegates important tasks to peers and subordinates.

• Must have minimum 12 years of experience as a Senior DevOps Engineer, SRE, Infrastructure Engineer, Platform Architect or equivalent
• Advanced AWS, Azure or Kubernetes Architecture Certification required.AWS Solutions Architect Professional Certification
• Experience defining roadmap for organizations
• Passion to learn cutting edge technology
• Excellent communication and interpersonal skills, ability to work and coordinate between multiple teams, ability to work independently
• Proficiency in Linux / Unix
• Experience working with B2B SaaS, live production environments
• Extensive experience with public cloud technologies - AWS and Azure experience preferred. AWS GovCloud experience is a plus.
• Experience with configuration management systems Ansible and Terraform
• Experience in CI/CD and related tooling (Gitlab and Jenkins)
• Experience with Containerization (Docker, K8s)
• Experience in one or more of the following scripting languages: Bash, Python, Ruby
• Experience working in a Global, 24x7x365 organization
• Fluent in English - working with global teams

This is a full-time position. The ideal candidate will work out of ourEnglewood Cliffs, NJ office a minimum of 3 days per week to maximize collaboration and interaction with the business. Travel may be required.

Own is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work. This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives, and stock options. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.

Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

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