Seasonal Housekeeping Shift Manager - Borgata
Atlantic City, NJ 
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Posted 29 days ago
Job Description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Housekeeping Supervisor to provide excellent customer service and create a safe and friendlyenvironment for employees and guests by overseeing the day to day operations of assigned floors and to ensure the overallcleanliness of property rooms.

THE DAY-TO-DAY:

  • Responds to and resolves guest complaints in a timely manner and creatively solves problems with the ability to anticipate,recognize, evaluate, and resolve potential difficulties.

  • Meets the demands of a fast-paced environment by using good judgment and the ability to multitask.

  • Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.

  • Ensures the privacy and confidentiality of guests and limits requests for information pertaining to guests in accordance with hotel policies.

  • Inspects guest rooms completely and thoroughly for cleanliness.

  • Maintains knowledge of Hotel information in order to answer guest inquiries.

  • Maintains records including repairs needed, lost and found items, and quality of work completed by employees.

  • Completes daily worksheets accurately and in a timely manner.

  • Utilizes performance feedback, recognition, and training, and adheres to company policies, legal requirements as well as beknowledgeable of all duties.

  • Supervises assigned floors and ensures all rooms, hallways, and other areas are cleaned to property standards.

THE STARTING PAY:$24.00

MINIMUM REQUIREMENTS:

  • High School Diploma or GED

  • 1+ Years of Supervisory Experience

THE IDEAL CANDIDATE:

  • Takes pride in their work

  • Looks forward to working with a team to provide positive experiences

  • Describes themselves as detail-oriented

  • Enjoys helping others and likes to make a good impression

  • Can handle multiple tasks at one time

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Healthcare, financial, and time off benefits

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Temporary, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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