The Sr. Director, Transformation will partner with key executive team members to define and act as leader across critical transformation initiatives. We seek a leader who is passionate about impact, value-creation, and brings the strategic and tactical skills to deliver change. It is essential that this leader also brings vision, leadership skills, and an ability to collaboratively influence teams and organizations at all levels. This role will report to the SVP, Transformation and work closely with the C-Suite and executives across Zelis to ensure success in the transformation.

Overall, the Sr. Director, Transformation objectives include:

• Leadership of the key transformation workstreams working with executive initiative owners to ensure initiatives remain on track: proactively identifying all obstacles and risks, supporting initiative owners to overcome challenges, and ensuring initiatives are resourced appropriately in collaboration.

• Project management of the entire change program including necessary tracking activities (e.g., dashboards, scheduling meetings) as well as coordinating the large number of stakeholders involved with the program (e.g., partners, relevant company executives, Bain Capital team members)

• Quantifying value of initiatives and ensuring initiatives will deliver the expected value

• Providing regular reporting to CEO and executive team on overall status of program

• Coordinating and leading the the quarterly operating rhythm including executive meetings and quarterly Board update materials

• At times, the role may need to take on temporary leadership (interim divisional or functional head) roles across 1-2 of the initiatives while the company recruits for the long-term owner

We expect this leader would be positioned to advance within Zelis into future roles created by the Company's accelerated growth and expansion.

Candidate Profile:

Experience

The ideal candidate is a strategic and tactical problem solver with a "hands-on" orientation who understands what it takes to drive real operating change, can create a sense of urgency, and effectively influence others. The candidate must have the drive and ability to help develop strategic, analytical, and financial frameworks, to identify practical and meaningful business improvement opportunities, and to define and implement solutions. Key to his/her success will be the ability to manage complexity and ambiguity and transform into action across functional groups, driving value-creation. In addition, a successful Sr. Director, Transformation will be a "do-er" versus a "manager", who contributes daily to progress.

Capabilities

Analytical Skills

• Ability to identify and define business questions and issues, and develop strategic, analytical, and financial frameworks to conduct analysis.

• He/she will have experience developing, designing, and leading the execution of implementation plans to improve profitability and operational efficiencies.

• This analytical skill must be combined with highly developed project management skills.

Problem Solver

• Problem solver who can create a sense of urgency on key issues.

• Creative, out-of-the-box thinker, confident and highly motivated.

• Excellent communication and presentation skills.

• Ability to make decisions quickly, and a high level of maturity.

Influencing and Partnering Skills

• Strong communication and presentation skills.

• Strong leadership and influencing skills with the ability to gain the trust and respect of CEOs, other senior executives, and private equity executives.

• Address potential challenge or conflict in a positive and proactive way, with the ability to push back appropriately and constructively when there is disagreement with other stakeholders.

• Ability to understand the subtleties and complexities of pushing an agenda in highly performing organizations.

Results Focus

• A self-starter who makes things happen.

• Able to develop clear goals and plans and deliver against them.

• Well-organized with a finisher mentality, able to juggle multiple tasks and ensure that there are no 'dropped balls'.

• Ability to think on his/her feet and stay calm under pressure, while being responsive and action oriented.

• Goes beyond expectations by thinking proactively and delivering more than has been agreed.

Strategic Acumen

• Ability to see the bigger picture, identifying opportunities to add value beyond immediate requirements.

• Handling complexity and ambiguity, an agile thinker.

• Ability to grip a wide range of different business situations quickly.

PERSONAL CHARACTERISTICS:

• Strong intellect

• Easily builds rapport because he or she adds value, collaborates with others, and is a trusted team member

• Strong presence, credible operating at Board level and with investors

• Ability to work with deal team as an advisor and a true business partner with management, team player

• Tenacious, resilient, and service-oriented approach

• Enjoys working at pace and multi-tasking in a pressured environment

• Creative problem solver takes initiative and ownership

DESIRED BACKGROUND / EDUCATION:

• Minimum of 5+ years of work experience including some time at a top strategy consulting firm

• Operating experience in healthcare technology is a plus

• MBA or equivalent degree a plus