Installation Project Manager
Open Location
Job Summary:
Coordinate the activities of service representatives, sales representatives, clinical educators, outside services, and vendors through the installation of large Patient Monitoring orders. Serve as a point of contact for hospitals to relay issues and questions to the appropriate marketing, clinical, service, quality, or engineering teams. Conduct ongoing status meetings with customers and internal depts. to ensure project timelines and deliverables
Position Specifications:
Essential Functions:
- Manage multiple installs in order to maintain schedule, product features/upgrades, and quality commitments for customers.
- Develop project and scheduling plans for hardware, product, software installation, and training.
- Ensure clear communication between customers and Mindray resources
- Provide management with project status reports.
- Work with Clinical and Field Service leadership for installation and go-live schedules with go/no-a expectations.
Knowledge/Educational Requirement
- BS degree
- Certification in Project Management
- At least 3 years of project management experience preferably in a HealthCare environment
- At least 3 years of experience interacting with external customers
Skills and Abilities
- Managerial skills
- Strong Leadership ability
- Problem-solving skills
- Strong interpersonal skills
- Effective communicator, both verbal and written
- Conflict and relationship management
- Strong negotiator
- Ability to understand requirements and technical information relative to the development, sale, and service of products in order to carry out successful installs
Physical Demand/Work Environment
- Domestic travel is required in order to visit customers and vendors, approximately 20-30%.
- Required to manage multiple activities at the same time
*Except limited by applicable law, upon hire, Mindray will require COVID vaccine verification to be in compliance with relevant mandates and customer credential validation to gain access in medical facilities across the country.
Mindray North America offers an attractive compensation and benefits package plus an exciting professional environment. Only those who meet our requirements will be contacted. Mindray North America is an equal opportunity employer M/F/D/V