Job Location: Hybrid (Ewing, NJ/Home Office) OR Remote

The Global Product Information Management (PIM) Lead will champion the CHD PIM solution (Salsify) and corresponding eCommerce product data and content to syndicate across the retailer networks in Canada, Mexico, and potential other regions. The Global PIM Lead will be responsible for ensuring the goals and objectives are being executed for CHD Digital Growth organization in a consistent global mindset, while catering for localization needs. To accomplish these objectives, they will own the global data model structure, help define workflows, and organize content in a scalable, logical structure that meets the needs of our multiple brands and multiple retailer platforms.

They will demonstrate project management and prioritization skills, work with cross functional teams, justify decisions based on data, and measure results through analytical acumen. They are responsible to drive alignment on vision, strategy, standardization, and effectiveness of the Church & Dwight PIM solution. The Global PIM Lead will be a key stakeholder in the global governance structure of the Church & Dwight PIM solution. This role requires a strong attention to detail and a solid understanding of best practices for the management of content data.

Previous experience working with Content Management Systems, specifically Salsify, and large data sets is required. The person in this role will need to be comfortable working both as part of a team and autonomously, effective with juggling various projects simultaneously, and solution oriented in their working style.

Job Accountabilities and Responsibilities:

• Key stakeholder in PIM Global Governance Structure, ensuring global standards and leading discussions to be effective, driving towards globally focused decisions/results

• Work closely with the Digital Shelf team, IT, and PIM system provider to stay current on existing and upcoming features and technology trends and strategize PIM roadmap at Church & Dwight.

• Own implementation, integrations, and risk management of PIM system

• Deeply understands Salsify technology including Web Services APIs, database integration patterns, and data modeling.

• Communicate various reports from Salsify to cross functional teams to show gaps and opportunities for improvement

• Conduct regular content audits to ensure content is correct and adheres to policies, communicate updates needed with appropriate account teams.

• Be comfortable managing and troubleshooting with content syndication platforms like Salsify and GS1

• Provide application monitoring, troubleshooting, root-cause analysis, and issue resolution

• Establish and maintain catalog taxonomy, hierarchies, and attributes

• Collaborate with cross-functional data owners to align product content with source systems and lead efforts to design and deploy new data mappings to ingest content into the PIM system

• Define, create, and manage rules to normalize content attributes, investigate content discrepancies.

• Manage the creation and validation of new category/product attributes, and support large content modification projects such as induction of new brands, brand changes, or category updates

• Develop workflows and ingestion channels within the PIM system to transform product content to meet the syndication requirements of top retailers

• Work cross functionally to develop and maintain direct connections from Salsify to priority retailers

• Work with US and local country PIM leads in support of one enterprise PIM solution

Education and Experience:

• Education: BS / BA Marketing, Business Administration, Statistics, or other related field required

• Experience: Minimum of 5+ years of professional experience in CPG industry or retail industry

• Experience: Minimum of 4+ years of digital commerce and data management experience preferred

Skills/Competencies:

• Experience with Salsify and large data sets is required

• Experience in global implementations of Product Information Management tool, experience in designing global governance structures

• Very strong attention to detail, high bias for action, and the ability to roll up the sleeves and dive deep for execution excellence

• Excellent interpersonal and communication skills, with strong analytical and creative problem-solving skills

• Advanced expertise with Excel functions, and experience and knowledge of Microsoft Word and PowerPoint

• Demonstrated expertise in understanding workflows and business processes, identifying issues, and providing solutions utilizing PIM and integrated technologies

• Experience with change management, securing cross-functional alignment and implementing process improvement

• Exhibits flexibility, open-mindedness, and adaptability to a rapidly changing environment

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