Supervises and provides technical guidance for 24/7 technical staff Serves as a technical contact for the team in determining the cause and resolution of network problems on a 24 X 7 basis and if necessary, determines methods for restoring partial service to customers while a permanent solution is implemented Collaborate to set standards and ensure the delivery of service

Develop and optimize risk strategies and credit guidelines that drive portfolio growth while ensuring that portfolios operate within boundaries of acceptable risk. Conduct statistical/financial analysis on internal and external market data to discover the tradeoffs of competing business objectives such as growth, profitability, market share and competitive position. Devel

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Lead the preparation/review of all Lending investment proposals with a dual focus on strategy (both the company's growth objectives and integration with the Member Strategy Office) and financial impact (return on investment and other financial implications). Collaborate with the product owners and various support teams including technology, risk, enterprise project manage

Direct processing of New Loan Boarding reviews for all new mortgages entering into the mortgage servicing system Monitor process of reviewing loan data obtained from the mortgage loan documents received at closing to minimize risk, penalty or damage from non payment to ensure accuracy and timeliness of all tax and insurance bills Supervise the responses to electronic and

Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up to date and in compliance with government and Navy Federal guidelines Ensure required notifications, including collection emails, letters and any applicable state/regulatory l

Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Assist the Manager in monitoring cash operations and branch self auditing efforts to keep credit union assets secure and withi

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif

A successful Lead Operations Representative will demonstrate a working knowledge of the processes and procedures as well as the ability to identify and implement process improvement opportunities. Cross training is required as all functions rotate on a regular basis. Qualifications 2+ years of experience in the Banking/Financial industry. Detail oriented and adaptable to