Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, being single point of contact for all problem resolution, and anticipating and defending against competitive threats. Grows existing accounts and develops new accounts in order to meet seasonal and non seasonal revenue goals by establishing personal credibility,

Responsible for communicating and elevating critical business related issues as well as opportunities to management. Reviews and approves drug and device history records to include Verification of technical accuracy. Compliance to Specifications/Requirements, Quality System Regulations and GMPs Compliance with Ortho Clinical Diagnostics processes and procedures. Assures p

Ownership of global go to market strategy development and execution. Lifecycle management of current on market products and solutions. Develop global marketing plans for new product launches. Regional customer and commercial engagement to include conferences, training, webinars, and KOL development. Strategic ownership of tactical planning and execution of on market produ

Lead and/or support IT Audit initiatives to ensure controls are in place and are aligned with SOX compliance (primary focus) and in support of other compliance frameworks where appropriate. Administer and collaborate with owners (system, control, business, etc.) to ensure completion of user access and system and organization controls (SOC) reviews. Perform IT internal con

Audit and review all submissions of new contracts and contract amendments for accuracy and compliance, in accordance with company and legal standards. Verify contract terms and conditions are aligned with final proposals and appropriate management approvals have been secured. Confirm all required fields in the contracting system(s) are completed and accurate. Identify and

Makes hiring decisions, Makes hiring recommendations, Trains employees, Plans work of others, Reviews work quality and quantity of others, Conducts performance reviews, Makes pay and promotional recommendations, Makes pay and promotional decisions, Resolves employee grievances, Makes termination recommendations, Makes termination decisions, Recommends budget amount, and M

Responsible for capturing and delivering high level view of customer voice by gathering, consolidating, analyzing, and synthesizing VOC inputs. Serves as the focal point for VOC for global organization. Reviews results, insights, and action plans with all relevant stakeholders. Manages a small team of analysts who will support these activities. Leads VOC strategy includin

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world leading in vitro diagnostics company with award winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurat

Working collaboratively with the US Sales Organization, the Contract Manager will provide quotes and develop agreements, revising as needed throughout the negotiation process. Amend and restructure existing agreements when required. Track the status of new offers to measure win rates and cycle times. Ensure that all contracts are structured in accordance with Company poli

Gather functional and non functional requirements and draft user stories using the Agile/Scrum methodology with acceptance criteria Define and articulate product features, configuration, specifications, and user stories Work with stakeholders, Project Managers and developers to ensure alignment with requirements Collaborate in an Agile environment with cross functional te

Maintains updated global market and competitive intelligence. Proactively develops and executes strategies based on competitive intelligence and appropriate market research and analysis. Collaborates with regional marketing teams and sales enablement to align global marketing plans in each region and define and track regional marketing and sales metrics. Works across Quid

Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, being single point of contact for all problem resolution, and anticipating and defending against competitive threats. Grows existing accounts and develops new accounts in order to meet seasonal and non seasonal revenue goals by establishing personal credibility,

Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, being single point of contact for all problem resolution, and anticipating and defending against competitive threats. Grows existing accounts and develops new accounts in order to meet seasonal and non seasonal revenue goals by establishing personal credibility,

Converts competitive/new customer accounts. Develops customer acceptance by establishing personal accountability, illustrating QuidelOrtho value propositions, demonstrating product capabilities, and successfully managing highest probability opportunities to close. Adopts and expands business within Transfusion Medicine accounts. Remain involved/informed through the renewa

Proactively coordinates day to day operational and administrative activities, including, but not limited to managing calendar as well as preparation for highly visible meetings; manages and communicates; upcoming timelines, deadlines, and expectations; supports preparation for meetings (agenda, pre read materials, location, attendees, etc); organizes and schedules meeting